FAQ ( Frequently Asked Questions)

  1. Won’t this service encourage people to rob me on purpose to make money off me through rewards?
  2. What happens if the person/people behind the theft are my dependents or those from my own home?
  3. I am scared of returning items to the police as a good Samaritan because they might think I am the culprit?
  4. How does a simple removable sticker protect my items?
  5. What happens when the sticker is removed by the thief?
  6. How do I get my Item back if I left it in another town/city?
  7. What happens if i have lost an item that was not registered on my account at the time?
  8. Can I use someone else’s Yalooba account to transact?
  9. What happens if the phone I use for my Yalooba itself is stolen?
  10. How do I know something is stolen or lost using Yalooba?
  11. What guarantee do I have that my missing item will be recovered?
  12. What do I do if my item does not return in the condition I lost it?
  13. How are the police involved?
  14. What happens if my item has never been recovered for a such long time?
  15. how do I register awkward items to my account e.g cement or perishables?
  16. How do I protect my wallet and cards?
  17. How do I calculate my reward offer?